Privacy Policy

Our Commitment to Privacy

Dr Ross Tomlinson Haematology Practice is committed to protecting your privacy and ensuring the security of your personal and health information. This privacy policy outlines how we collect, use, store, and protect your information in accordance with the Australian Privacy Principles and relevant healthcare legislation.

Information We Collect

We collect information necessary to provide quality healthcare services, including:

• Personal identification details (name, date of birth, contact information)
• Medicare and health insurance details
• Medical history and current health information
• Test results and diagnostic information
• Treatment plans and clinical notes
• Referral information from your GP or other healthcare providers

How We Use Your Information

Your information is used for:

• Providing diagnosis, treatment, and ongoing care
• Communicating with you and your referring doctors
• Billing and Medicare claims processing
• Quality improvement and clinical research (with appropriate consent)
• Legal and regulatory compliance

Information Security

We maintain strict security measures to protect your information from unauthorized access, use, or disclosure. All electronic health records are stored securely with encryption and access controls. Our staff are trained in privacy and confidentiality requirements.

Sharing Your Information

We only share your information with your consent or as required by law. This may include:

• Your referring GP and other treating healthcare providers
• Pathology and imaging services
• Medicare and health insurance providers for billing purposes
• Other specialists involved in your care

Your Rights

You have the right to:

• Access your health records
• Request corrections to your information
• Request restrictions on how your information is used
• Lodge a complaint if you believe your privacy has been breached

Contact Us

If you have questions about this privacy policy or wish to access your health records, please contact our practice at 07 3737 4686 or [email protected].